Thank you for choosing MEMO as your financial services provider. Our goal is to provide you with high quality equipment and service.

Frequently Asked Questions - ELECTRA Dispenser

MEMO'S professional technical support staff has compiled the following list of the most frequently asked questions.

How do I load the money orders into the Electra dispenser?

1. Remove the new pack of money orders from the cardboard box.


2. Look at the serial numbers of the first & last money orders in the new pack. You must load the documents into the dispenser starting with the first serial number of the new pack. This will be the lowest number in your new pack.


3. Open the printer door of your money order dispenser with your MEMO key.


4. Place the new pack of money orders inside the printer with the lowest serial number facing up.


5. Feed the first money order up through the middle of the curved silver slot.


6. The holes on the sides of the money order must catch the black plastic tabs on BOTH sides of the printer assembly, or else jamming may occur. The black plastic tabs can be adjusted to match the money order width.