Thank you for choosing MEMO as your financial services provider. Our goal is to provide you with high quality equipment and service.

Frequently Asked Questions - ELECTRA Dispenser

MEMO'S professional technical support staff has compiled the following list of the most frequently asked questions.

The key pad is not powered on. What can I do?

Follow these steps:

1. Be sure all power cords are tightly plugged into the power outlet.


2. On your money order printer box, look for a black switch on the right side. Make sure the switch is in the ON position.


3. If the key pad is not powered on and the money order printer box is powered on, make sure that the power cords are plugged tightly into your power outlet.


4. Try a different power outlet if the power cords are plugged tightly into the power outlet in step 4 and the key pay remains powered off.


5. Check to see if two bright, red lights are illuminated on the back of your money order printer box.


6. If the keypad remains powered off, please call the MEMO Help Desk at 1-800-864-5246.