Thank you for choosing MEMO as your financial services provider. Our goal is to provide you with high quality equipment and service.

Frequently Asked Questions - ELECTRA Dispenser

MEMO'S professional technical support staff has compiled the following list of the most frequently asked questions.

Why does the key pad screen read "serial number out of range"?

Follow these steps:

1. Using your key, open the printer door. Press CLEAR.


2. Press the NEXT OPTION key three times. The screen will read, CLOSE OUT DOCS *04.


3. Press ENTER two times. Next, press CLEAR.


4. Again, the screen will read, CLOSE OUT DOCS *04.


5. Press the PREV.OPTION key two times. The screen will read, LOAD DOCUMENTS *02. Press ENTER.


6. Enter the first ten-digit serial number from the new money order pack and press ENTER


7. Enter the last serial number from the new money order pack. Press ENTER.


8. The screen will read partial pack press ENTER or ESC. Press ENTER.


9. Close the printer door.