Thank you for choosing MEMO as your financial services provider. Our goal is to provide you with high quality equipment and service.


agent tech faqs

Frequently Asked Questions - ELECTRA Dispenser

MEMO'S professional technical support staff has compiled the following list of the most frequently asked questions.

REMINDER: Every time you open and close your money order printer door, the money order will automatically advance to reveal the serial number of the first money order to issue to a customer. You will have to enter the exposed serial number to continue selling money orders. Remember to enter the entire ten-digit number.

The keypad screen reads "Enter Exposed Serial #." What can I do?

A money order should be exposed approximately one inch at the top of the money order dispenser. Key in the ten-digit serial number of the exposed money order and press ENTER.

Why does the keypad screen read "Invalid Check Digit"?

The entire money order serial number was not entered correctly. Please CLEAR and key in the entire 10-digit serial number. Press ENTER.





Important Contact Information

Help Desk:800-864-5246
EMAIL:

Downloads

  • Electra Dispenser Users Manual
  • Verifone Terminal Users Manual


  • © 2008 Merchants Express Money Order Company Inc. All rights reserved. | Privacy Policy | Terms of Use