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agent tech faqs

Frequently Asked Questions - ELECTRA Dispenser

MEMO'S professional technical support staff has compiled the following list of the most frequently asked questions.

Why does the money order dispenser's screen read "OPERATOR LOCK"?

The money order dispenser's time is incorrect. Follow the steps below to correct the time on the money order dispenser.

  1. Using your key, open the printer's door.
  2. The keypad screen will read, Print Reports *01.
  3. Press the PREV. OPTION key two or three times until the keypad screen reads, "SET SYSTEM CLOCK *07." Press ENTER. Today's date will appear.
  4. Press ENTER again and the day of the week will appear.
  5. Press ENTER again and the time appears. Press CLEAR and key in the correct time.
IMPORTANT NOTE: If the time is 9:15 a.m., key in "0915". If the screen reads a.m., press the NEXT OPTION key to change a.m. to p.m.
  1. After completing this procedure be sure to close and lock the printer door.




Important Contact Information

Help Desk:800-864-5246
EMAIL:

Downloads

  • Electra Dispenser Users Manual
  • Verifone Terminal Users Manual


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