Camp Hill,PA 17001,USA
1-800-922-8079
sales@memoco.com

Consumer Information

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Consumer Legal Information

MARYLAND

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding MEMO Financial Services America, Inc. NMLS ID #923802 at: 500 North Calvert Street, Room 402, Baltimore, Maryland 21202. Phone number: (888) 784-0136.

TEXAS

If you have a complaint, first contact the customer assistance division of MEMO Financial Services America, Inc. at (800) 922-8079. If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to the Texas Department of Banking: 2601 North Lamar Boulevard Suite 300, Austin, TX 78705-4294 Phone: (877) 276-5554 (toll free) Fax (512) 475-1288 E-mail: consumer.complaints@dob.texas.gov Website: www.dob.texas.gov

FLORIDA

MEMO Financial Services America, Inc. is a licensed payment instrument and funds transmitter under Chapter 560, Florida Statutes. For suspected violations of Chapter 560, Florida Statutes, call MEMO Financial Services, Inc. at (800) 922-8079 or contact the Florida Office of Financial Regulation, Division of Finance, 200 East Gaines Street, Tallahassee, FL 32399-0376, (850) 410-9805

Connecticut

Regulator                           Department of Banking

Licensed Service               Money Transmission; Issuer of Payment Instrument

Delaware

Regulator                     Office of the State Bank Commissioner
Licensed Service         Sale of Checks and Transmission of Money

 

Florida

Regulator                      Office of Financial Regulation, Division of Finance

Licensed Service           Payment Instruments and Funds Transmission

 

Kentucky

Regulator                       Department of Financial Institutions

Licensed Service           Money Transmitter 

Louisiana

Regulator                         Office of Financial Institutions

Licensed Service             Sale of Checks and Money Transmitter 

Maryland

Regulator                       Department of Labor, Licensing and Regulation Office of Commissioner of Financial Regulation

Licensed Service           Money Transmitter 

Massachusetts

Regulator                         Division of Banks, Office of Consumer Affairs and Business Regulation

Licensed Service             Check Seller

Michigan

Regulator                         Department of Insurance and Financial Services – Consumer Finance

Licensed Service             Money Transmitter 

New Jersey

Regulator                      Department of Banking and Insurance, Licensing Services Bureau

Licensed Service          Money Transmitter (Corporation) 

New York

Regulator                          Department of Financial Services

Licensed Service              Transmitters of Money 

North Carolina

Regulator                          Office of the Commissioner of Banks

Licensed Service              Money Transmitter 

Ohio

Regulator                           Department of Commerce – Division of Financial Institutions

Licensed Service              Money Transmitter 

Pennsylvania

Regulator                         Department of Banking, Licensing Division

Licensed Services           Money Transmitter

Rhode Island

Regulator                           Department of Business Regulation, Division of Banking

Licensed Service               Sale of Checks 

South Carolina

Regulator                          Attorney General

Licensed Service             Money Transmission 

Tennessee

Regulator                          Department of Financial Institutions

Licensed Service              Money Transmission

Texas

Regulator                         Department of Banking

Licensed Service             Money Transmission

Virginia

Regulator                         State Corporation Commission, Bureau of Financial Institutions

Licensed Service             Money Transmission Services 

West Virginia

Regulator                         Division of Financial Institutions Business of Currency Exchange

Licensed Service            Transmission or Transportation

COVID – 19: During this time of uncertainty being faced by all of us, the team at MEMO Financial Services, Inc. is here to assist with all of your money service needs. Our Customer Service & Help Desk Teams are available during regular business hours. You can also find answers to many of your questions here on our website or by calling our automated phone attendant at 1-800-922-8079. Our automated phone attendant is available 24 hours per day, 7 days a week. For additional inquiries please contact us via email at cc@memoco.com. We truly appreciate your business and the trust you have placed in us. Please be safe and stay healthy.
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